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Food Waste Disposer FAQs

Do they require routine servicing / maintenance?

No, they do not require routine servicing / maintenance. 

Can you briefly explain what a food waste disposer is?

They are small electrical appliances fitted under domestic sinks, connected to the wastewater outlet. Food waste is fed into the food waste disposer with cold water and the waste is ground down into small particles which flush easily through the wastewater system.

How do you install a food waste disposer?

Installing an InSinkErator food waste disposer is a straightforward process for any handy person or plumber. The video on our installation videos page explains exactly what you need to do from start to finish and there are also some comprehensive instructions that come in the box. 

What can I put in a food waste disposer?

Our food waste disposers can dispose of most food waste in a matter of seconds. However, certain food types are only recommended for our Evolution models.

Our Evolution models can grind most food waste, whilst our M-Series models can grind any food apart from stringy and fibrous materials such as banana peel, celery and rhubarb.

An InSinkErator food waste disposer effortlessly grinds food waste into tiny particles that are flushed down the drain and to the local wastewater treatment plants.


What NOT to put down your food waste disposer

There are certain things you should never put down your drain, whether you have a disposer or not.

Please avoid putting fats, oils, harsh cleaning products and other non-food products down your disposer.

How do I clean my food waste disposer?

Food waste disposers are very low maintenance appliances. However, if you smell any odors coming from your disposer, it's usually the sign of food build up.

Over time, food waste particles can accumulate inside the grind chamber and sink baffle.

To clean your disposer, follow these simple steps:

  1. Turn off your disposer
  2. Remove the sink baffle and clean the underside of the baffle with a scouring pad
  3. Place the baffle back in the sinkhole
  4. Turn on your disposer and run a medium stream of cold water
  5. Place ice cubes mixed with lemon/lime wedges down your disposer to freshen it up

Are there any blades or knives in an InSinkErator food waste disposer?

No, it is as simple as that!

InSinkErator food waste disposers are perfectly safe and don't have blades or knives. Instead, lugs are used to throw food waste against a stationary grind ring. The grind ring breaks food waste down into very fine particles, almost liquefying them, so they can flush down your plumbing.

Are food waste disposers loud?

InSinkErator Sound Limiter™ insulation and Anti-vibration mount® technology mean Evolution disposer models can operate with very little noise versus a standard disposer. We also recommend installing a good quality sink with your food waste disposer, which can eliminate vibration and noise. 

Do I need a special sink to install a food waste disposer?

Our kitchen cabinets are made from high-quality materials and come in a variety of styles and finishes. Whether you're looking for traditional or modern, we have the perfect cabinets for your kitchen.

Do I need a double bowl sink to have a food waste disposer?

No. A food waste disposer can be installed with both a single bowl sink or a double bowl sink, this is a personal preference. Do check your sink and food waste disposer dimensions to ensure proper fitment. 

Will a food waste disposer cause blockages in the sewers?

Finely ground food waste from a disposer will not block a well-maintained sewer. It is 70% water and has a very similar composition to the human waste that all sewers are designed to handle. An extensive scientific programme at the University of Sheffield is confirming that these concerns are unfounded. 

I think that composting is the long-term sustainable option - surely disposers are not as sustainabl

Domestic composting works well in homes that know how to do it and have outside space. However, in urban homes with limited space storing food in caddies for collection is problematic and attracts low participation.

There are also a number of foods that should not be composted but can be put in a food waste disposer. These include bread, meat bones and cooked rice.

Hot Tap FAQs

How to change the water filter?

Watch the video HERE

What electrical rating is the NeoTank?

1.3KW. This can be installed on a standard electrical circuit drawing 5.6 amps and comes with a 3-pin plug. 

How many litres does the NeoTank have?

2.5 Litre stainless tank

What size is the NeoTank?

286mm (h) X 157mm (w) X 206mm (d)

How long is the warranty for the NeoTank?

Two years from purchase

Is the tank under line pressure?

No, Insinkerator Neo Tanks are not under constant line pressure like other water heaters, they are open to atmosphere.

What should I do with my NeoTank if it's not being used for an extended period of time (several mont

Simply press and hold the power button for 3-5 seconds to put the system on stand by mode. This will have the power button pulsing on and of until turned back on. 

How hot does the water get?

The Neo Tank can be adjusted from 88 – 98 degrees C 

How long does it take for a NeoTank to heat up?

Approx. 12 – 15 minutes from cold 

NeoTank’s button flashing on the screen and it’s not heating. What can I do?

Press and hold the flashing button for 3-5 seconds to activate the unit. You can adjust the temperature using the up and down arrow on the black screen

The water flow is really slow. How can I fix this?

Replace the water filter cartridge and clean the aerator on the end of the spout

How many types of HotTaps are there?

We offer two types in various colour options. They all function off the same tank and filter.

What bench hole size do I need for the HotTap?

35 – 38mm

How often do I need to change the filter?

Every 6 – 12 months depending on usage. – Approx. 7500 litres of usage per cartridge

Can I change the filter myself?

Yes. the filter simply twists out.

Where can I buy filters?

Simply email orders@larson.co.za

Where can I buy a HotTap?

Simply email orders@larson.co.za

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